Strategy execution & transformation
Operating models designed and run, not just drawn.
- Moved an eight-site organisation from paper to cloud in under three months during COVID — continuity preserved at every site, operating costs permanently cut by about 30%.
- Designed the split operating model that materially reduced a developer-led business's capital burn, and helped shape emergency-directory and ambulance-dispatch systems for Philippine island communities.
- Built Helm, a scheduler that reads a brief, plans, staffs and re-plans around blockers, and Vantage, a forecasting engine that shows its error before its forecast.
Titles this covers
How I work
I start with the decisive constraint — the legal duty, the funder condition, the cash position or the system that everything else waits on — and design the operating model around it: who decides, what evidence they need, and which steps a machine should do so people do not have to. Executives get a decision paper; specialists get a workflow they can actually run; the board gets a register they can defend. The transformation at Red Spark was done under crisis conditions with no room for a pilot, which is why I care about continuity plans and adoption as much as the target design.
Proof on this site